Updated: Facebook blocks Scoble for downloading his contacts, sparks revolt
by Mike Butcher
on January 3, 2008

Data portability from social networks is going to become a huge tech industry issue in the new year. Why? Because well known tech blogger Robert Scoble has had his Facebook account disabled after he tried to pull out his 5,000 contacts (known as a social graph) from the site. This will fire the starting gun on all the debates about who owns your data on a social network, debates which – till now – have seemed rather theoretical, and could even lead to a revolt amongst some Facebook users. There is even now a Facebook group to get his account re-instated. Ché Scoble, anyone? Scoble ran an unnamed script over his account, breaking the site’s terms of use. As he says on his blog, he is appealing, and although he Twittered that will be taking the normal customer service route rather than contacting Facebook’s PR people, the storm that is brewing will not take long to reach Facebook’s most senior people. Scoble says he was using the script from an unnamed company since he is working with them to “move my social graph to other places and that isn’t allowable under Facebook’s terms of service.” Here’s the email he received from Facebook, which he has published on his blog. He now says he is joining Dataportability.org in protest.

Hello,

Our systems indicate that you’ve been highly active on Facebook lately and viewing pages at a quick enough rate that we suspect you may be running an automated script. This kind of Activity would be a violation of our Terms of Use and potentially of federal and state laws.

As a result, your account has been disabled. Please reply to this email with a description of your recent activity on Facebook. In addition, please confirm with us that in the future you will not scrape or otherwise attempt to obtain in any manner information from our website except as permitted by our Terms of Use, and that you will immediately delete and not use in any manner any such information you may have previously obtained.

We reserve the right to take any appropriate action in connection with any activities that violate our Terms of Use and/or applicable laws, including termination of your account and pursuit of legal remedies.

Please reply to this email.

Thank you,
Facebook Customer Support

Advertisement
  • http://www.wilkinson.fr/richard/?p=105 Richard Wilkinson » Blog Archive » Can you hear the boom? That’s the Scoble effect…

    [...] TechCrunch UK » Blog Archive » Facebook blocks Scoble for downloading his contacts [...]

  • http://www.crowdstorm.co.uk Philip Wilkinson

    That is screwed – and one of the reasons why 2008 is the facebook backlash. Not only are they trying to make money from our social graph and connections but also telling us that we don’t own the relationship information – they do!

  • http://www.timbradshaw.net Tim Bradshaw

    If one were to run a script or something, and Facebook “terminated” your account, would that mean they deleted all the content you’ve ever posted? Maybe there’s a silver lining here for people wanting to de-facebook but don’t want to leave their data all over the place…..

  • http://scobleizer.com Robert Scoble

    Funny enough I’ve had several people who want to do the same thing I did so they can be totally deleted from Facebook.

  • http://www.technovia.co.uk Ian Betteridge

    So Robert, does this mean that you knew that you were likely to get dumped from Facebook by running this script?

    If so, isn’t this rather like when you got banned from Second Life for publicly letting your son use your SL account, despite knowing (and having been warned) that doing so would get you a ban?

    But either way, this raises interesting questions. Clearly, you should have the right to port any data that you put into a service out of it. But should you also have the right to take out data that your friends have allowed you access to, given that they’ve only really agreed to allow you access to it via Facebook?

  • http://towerone.com/2008/01/03/scoble-off-facebook-its-impossible-to-care/ Scoble off facebook – it’s impossible to care | towerone.com

    [...] a brain the size of a planet? No so it seems for renowned tech blogger Robert Scoble. According to Techcrunch, he has just had his Facebook account suspended for running an unauthorised script designed to [...]

  • http://twitter.com/mikebutcher Mike Butcher

    Hey check out the new “Ché Scoble” picture on the story (just a little fun…)

  • http://www.geoffwright.com Geoff

    For anybody interested in this I would recommend they Google “APML” and have a read.

    This is in specific reference to: “Clearly, you should have the right to port any data that you put into a service out of it. But should you also have the right to take out data that your friends have allowed you access to, given that they’ve only really agreed to allow you access to it via Facebook?”

  • http://blendingthemix.com/2008/01/03/facebook-is-closing-down/ blending the mix » Blog Archive » Facebook is closing down

    [...] blogosphere is awash with commentary and articles about the debacle and I am doing my bit to add to the furore. I hope you find this article as [...]

  • http://blog.nsyght.com Geoffrey McCaleb

    Facebook needs to realize that by allowing data portability, you are not limiting or marginalizing your uniqueness in the eyes of the user. Robert has talked long and hard about his love of FB, and his wish he could even have more friends on FB.

    Facebook needs to open their eyes to oauth like Magnolia and other authors of the standard (twitter, jaiku, pownce, and others).

  • http://blog.nsyght.com Geoffrey McCaleb

    …and of course microformats like digg, twitter, pownce, last.fm and a bevy of others support. :)

  • Grant

    Mr Scoble, knew it was wrong to scrape, so why the revolt?

    hmmm let me guess:
    1. He’s leaving his current job on Jan 15th.
    2. He knows how to drum up some publicity
    3. He knows its against facebook tos…

    The way the current state of play is Facebook is the big boy on the block (In western market anyway)and no one can touch them.

    Its a tricky catch 22 situation, people won’t go to competitors until they gain critical mass, so the only way that things will change is if someone sparks a major protest to turn the tide against facebook.

    The only conclusion I can draw is ……
    Tell me Mr Scoble, are you going to be buying/working for INSERT NAME OF OPEN SOCIAL NETWORK.

    My bets on Michael Robertson+ Scoble+ xx= New social network.

  • http://blendingthemix.com Paul Fabretti

    So Open Social ISN’T such a bad idea then…

  • http://scobleizer.com Robert Scoble

    Grant: I am not going to comment on what I’m doing next until January 16th. It’s not a social network like what you think, though.

  • http://www.mathewingram.com/work/2008/01/03/facebook-whose-data-is-it-anyway/ Facebook: Whose data is it anyway? – - mathewingram.com/work

    [...] terms of use that he has since broken, but there’s no question that the information itself should belong to Scoble (and the rest of us). So what rights should he have when it comes to removing that data from a site [...]

  • http://blog.bima.co.uk/scoble-kicked-off-facebook/ BIMA Blog » Scoble opens up debate about walled gardens after being booted by Facebook

    [...] picked up from TechCrunch this morning that Robert Scoble, one of the most influential bloggers in the world, has been banned [...]

  • http://www.techcrunch.com/2008/01/03/scoble-blocked-from-facebook/ Scoble blocked from Facebook

    [...] Update II: Ironically there is now a Facebook group supporting his re-instatement. And if you’d like to see what Scoble would look like as a revolutionary, check this out. [...]

  • http://www.RockVideos.US Rocky Barbanica

    VIVA la Revolution!
    You can’t hold Scoble down- what are you thinking? :-)

  • http://www.phillprice.com Phill

    May I suggest you add a big gap between (and possibly a random length) each contact download next time?

  • http://normob.blogspot.com HeavyLight

    Love the Ché Scoble graphic!
    Now, what ever happened to Ché?
    :-(

  • http://jp.techcrunch.com/archives/scoble-blocked-from-facebook/ TechCrunch Japanese アーカイブ » 著名ブロガーのスコーブル、Facebookからブロックさる

    [...] Update II: 皮肉なことにスコーブル復活を支援するFacebookグループが結成された。革命家・スコーブルの想像図が見たい人はこちらも要チェックだ。 [...]

  • http://sedanofmammals.com/?p=3 I’ll Take My Profile To Go at sedanofmammals.com

    [...] TechCrunch: Data portability from social networks is going to become a huge tech industry issue in the new [...]

  • http://blogstring.com/2008/01/03/ill-take-my-profile-to-go/ I’ll Take My Profile To Go » blogstring.com

    [...] TechCrunch: Data portability from social networks is going to become a huge tech industry issue in the new [...]

  • http://www.magpie.net Giles PALMER

    My money is on Facebook making an apology and saying that our data is our data not theirs – the alternative is suicide for them. It’s amazing how quickly a cool startup can become a mistrusted monster….

  • http://www.geoffwright.com Geoff

    Giles, it took only as long as it did for you to write those words : )

  • http://www.gabbr.com Jenn Young

    How long will it be until facebook gives him back his account?

    If you are a VIP you get treated with a different level of service from Facebook than if you are a regular Joe it would seem.

  • http://www.techcfl.com Robert Dempsey

    I am curious to know what exactly the script that Scoble ran does. In working with the Faceboook API, I found that once you have the ID of one user (say myself), you can then spider through their relationships getting data along the way, until you run into someone with no friends, or (perhaps) Facebook notices and shuts you down for a violation of the TOS. If anyone here knows if this spidering is no longer a possibility, please correct me. I’m taking another look at the API.

  • http://www.techcfl.com Robert Dempsey
  • http://www.iamknowone.com Dsnizzle

    pretty soon it is going to turn into a mircosoft/opera thing.

  • http://www.BillionDollarBaloney.blogspot.com BillyWarhol

    Rock On Scoble!!

    It’s the Users that Create the Value to these Social Networking Sites! Facebook isn’t Valued @ $15 Billion for the Crap Site it is thass fer darn sure*

    It’s the Eyeballs Stoopid!

    ;) )

    I wouldn’t mind Running that Script on Flickr to not only get my 7,000 Contacts outta there but my 35,000 Photos + 40,000 Faves + 100,000 Comments + over 5 Million Views!!

    Cheers!! ;) )

  • http://girl-inchoate.com dawn

    Facebook has created an environment where we only allow access to certain items that we want people to see. If I have let Scoble see my entire profile, meaning my education, my employment, my DOB, etc., and he takes any of that with him, to where ever he is taking it (and no one really knows where it is going), he is violating my right to privacy.

    Not only does this affect the careful identity construction that I’ve done, but it also undermines my ability to only be a part of communities that I wish to take part in. He is porting my identity to sites unknown and using it in a way that I haven’t consented to.

    If today it is Robert Scoble, who is to say that tomorrow it’s not someone stealing my identity and using it on sites that are unsavory?

    Instead of jumping on a revolution bandwagon, we should be thinking about the overwhelming social issues here. I believe in portability for MY OWN identity. I don’t think that you should be allowed to take my information anywhere you want to go with it.

  • http://blogforthought.com/2008/01/03/how-scoble-could-have-gotten-his-data-from-facebook/ How scoble could have gotten his data from Facebook! « Blog For Thought

    [...] whats the big deal? Why the hoopla? Everybody is all over this issue. I even twittered scoble with this suggestion.  [...]

  • Vic

    It will be interesting to see as to from which IP the comment by ‘dawn’ came from.

    Let me guess:

    1. IP address of one of the Facebooks PR Agencies
    2. An anonymizer/proxy

    :)

    Mike?

  • http://jeffjudge.com/thoughts/2008/01/03/yep-another-reason-why-facebook-is-bullshit/ jeffjudge.com » Blog Archive » Yep, another reason why Facebook is bullshit

    [...] Facebook blocks user for downloading his contacts [...]

  • Vic

    Ops, should have spell checked my comment before posting

  • http://joedrumgoole.com/blog/2008/01/03/social-graphs-what-do-we-own/ Copacetic » Blog Archive » Social Graphs – What do we own?

    [...] watch the blog build up around Scoble’s ejection from Facebook with some amusement today. But its a good question, [...]

  • http://www.winextra.com Steven Hodson

    Uhmmm … what part of breaking a TOS don’t people get? .. Robert got his hand slapped .. he got reinstated and he got a bunch od publicity .. with an added bonus we all have something to talk about over the weekend

    http://www.winextra.com/2008/01/03/hey-robert-i-was-only-kidding/

  • jannx

    I always lie on my profile so this info mining is relatively useless info. The guys I’m worried about are Facebook , not a user like Scoble. Yet ;- )

  • http://michaelgracie.com/2008/01/03/no-firetrucks-will-arrive-as-online-privacy-battle-heats-up/ No firetrucks will arrive as online privacy battle heats up | Michael Gracie

    [...] as well as enable people to acquire data on you. I find it amusing that users scream when their Facebook accounts are disabled because they tried to mine some of the data within, but in the Scoble case and many others just [...]

  • http://birminghamuserwatch.blogspot.com/ Stardrinker

    It’s a case of poster look after yourself and don’t be bloody daft enough to leave your identity all over the place. Robert Scoble allegedly was doing something that is possible but morally dubious depending on the use he puts alleged personal information to ..

    Having said that FaceBook might be better called Farcebook or even Farse-book and without the “F” …..arsebook ….Its a crap site that has outlived itself …..Its only my deeply humble opinion though ….Others seems to like having their faces in arsebook …I mean farces in cakebook …Its no good I cannot even say Fuckbook ……Robert get a telephone directory …..And play ….

  • http://anotherflaminblog.wordpress.com/2008/01/04/go-on-facebook-my-son-go-on/ Go on Facebook my son, go on « Another flamin’ blog

    [...] « My week in media Go on Facebook my son, go on January 4, 2008 This Scoble thing’s a laugh isn’t it?  I’m entirely with Facebook (on this, at [...]

  • http://uk.techcrunch.com/2008/01/04/facebook-lauded-for-privacy-and-security-in-the-uk-what-gives/ TechCrunch UK » Blog Archive » Facebook lauded for privacy and security in the UK. What gives?

    [...] ironic. Just as Scoble and Faceboook were clashing (then later making up) about who owns his 5000 contacts, a new UK report has named both Facebook [...]

  • http://www.psfk.com/2008/01/dont-worry-about-big-companies-your-privacy-worry-about-those-friends.html Don’t Worry About Big Companies & Your Privacy, Worry About Those “Friends” on PSFK

    [...] squabble between geek-blogger Robert Scoble and Facebook provides a glimpse into a future where we don’t have to worry about big [...]

  • http://www.elmike.com/is-there-a-conflict-between-open-social-graphs-and-your-privacy/ El Mike’s Internet News Blog » Blog Archive » Is There A Conflict Between Open Social Graphs And Your Privacy?

    [...] Robert Scoble has apparently been barred from Facebook for running a script from Plaxo to export his relationship information (or "social [...]

  • http://twitter.com/mikebutcher Mike Butcher

    I love the irony in this: Facebook today has been named (along with Bebo) one of the best at maintaining your privacy and offering the ability to delete your data should you wish:

    http://uk.techcrunch.com/2008/01/04/facebook-lauded-for-privacy-and-security-in-the-uk-what-gives/

  • http://www.broadstuff.com alan p

    @ dawn….

    “If I have let Scoble see my entire profile, meaning my education, my employment, my DOB, etc., and he takes any of that with him, to where ever he is taking it (and no one really knows where it is going), he is violating my right to privacy.

    If today it is Robert Scoble, who is to say that tomorrow it’s not someone stealing my identity and using it on sites that are unsavory?”

    Wake up and smell the coffee – scraping is already happening on F/B, its just that Scoble got caught (ie he was a bit inept). This is a fact of life, and it will happen again and again – not sure if making it portable will assist, nor putting copyright on it.

    Best is, if you don’t want stuff hauled off the net, don’t put it on – or just lie ;)

  • http://www.theequitykicker.com/2008/01/07/social-media-dependency-and-trust/ The Equity Kicker » Blog Archive » Social media, dependency and trust

    [...] till now I have been watching the Scoble Facebook fight in a half interested kind of way.  For those of you that are new to this Scoble ran a script to [...]

  • http://theotherthomasotter.wordpress.com/2008/01/08/facebook-scoble-manifestos-and-european-privacy-law/ Facebook, Scoble, Manifestos and European Privacy Law. « Vendorprisey

    [...] Scoble’s actions may be perceived as noble in some quarters, but they don’t impress me. He single-handedly bashed through most of the basic principles of [...]

  • http://blogs.zdnet.com/Howlett/?p=276 Irregular Enterprise mobile edition

    [...] of detail about European law, Thomas concludes: Robert Scoble’s actions may be perceived as noble in some quarters, but they don’t impress me. He single-handedly bashed through most of the basic principles of [...]

  • http://muratbiskin.com Murat

    Here we see facebook’s respect to it’s users

  • http://muratbiskin.com Murat

    Here we see facebook’s respect to it’s users,without users there will be no facebook,
    it seems facebook’s eyes don’t see anything rather then green dollars
    now we see facebook is all about callect persons information and seel it
    we saw this in project beacon before

  • http://panic.liber.us/2008/02/13/digging-deeperyour-guide-to-online-privacy/ Panic {RE}_Programming » Blog Archive » Digging Deeper::Your Guide to Online Privacy

    [...] Popular blogger Robert Scoble was temporarily banned from Facebook for using a programming script to remove his 5,000 contacts from the [...]

  • http://redcatco.com/blog/productivity/whos-are-you-the-question-of-stolen-bits-of-identity/ Who’s are you? The Question of stolen (bits) of identity | WOWNDADI business:productivity:technology

    [...] seal data into their systems. For Scoble this was a flaw. You can read more in the article “Facebook bans Scoble…” by the ever present Mike Butcher of Tech Crunch UK. There is also more detail on the Plaxo [...]

  • http://blog.chameleonpr.com/2008/01/tech-news-links-060108/ chamtech » Blog Archive » Tech news links 06/01/08 » technology news, comment and views

    [...] Scoble booted off Facebook for allegedly running scripts on his page – not so open a platform then… And the explanation why from Jack Schofield with more Plaxo PR further to up-for-sale stories Cyber thieves target social sites from Mark Ward at BBC Online Using social media [...]

  • http://molecularvoices.molecular.com/2008/facebook-protecting-a-competitive-advantage/ Molecular Voices » Facebook Protecting a Competitive Advantage

    [...] “Data portability from social networks is going to become a huge tech industry issue in the new year. Why? Because well known tech blogger Robert Scoble has had his Facebook account disabled after he tried to pull out his 5,000 contacts (known as a social graph) from the site. This will fire the starting gun on all the debates about who owns your data on a social network, debates which – till now – have seemed rather theoretical, and could even lead to a revolt amongst some Facebook users.” http://uk.techcrunch.com/2008/01/03/facebook-blocks-scoble-for-downloading-his-contacts/ [...]

  • http://www.facebookdisabled.com Facebook Disabled

    I would recommend you to visit FacebookDisabled. It explains in detail how to get your Facebook account back if it was disabled.

  • Adam

    I found out today, that I have had my account disabled. The only thing more ridiculous than it being disabled is the reason why. I posted on my friends wall. No innapropriate messages or content mind you, just a talk with a friend. NOTHING in their TOS says I can’t talk to my friends, NOTHING in their TOS says I can’t post on my friends walls. I have yet to receive anything close to an intelligent reason as to why I can’t post on my friends walls. All I get is, “you post too fast.” Well, what are the limits or rates at which we are allowed to post I ask, “Well, we can’t tell you that, but you exceeded it.” What kind of policy is this exactly? They can’t expect people to abide by the usage rules, when they refuse to make those rules available.

    http://fascistbook.wordpress.com/

  • http://www.xmlgrrl.com/blog/2010/05/12/data-portability-and-wagon-circling/ Pushing String » Data portability and wagon-circling

    [...] 2008, Robert Scoble famously discovered that Facebook’s terms of service didn’t allow him to bulk-extract his own contact [...]

  • http://www.besthandbags2011.com/goyard-bags-wholesale-954-c-64.html goyard bags online

    Here we see facebook’s respect to it’s users

blog comments powered by Disqus
Advertisement