UK-based small business software startup Business IT Online has released an improved import feature to complement Plaxo’s import widget, enabling premium members to import any CSV file with contact information (including header row or not) into contacts list. They previously offered the service, but it was limited.The startup offers integrated online business software for small businesses, such as web-based invoicing. BusinessITOnline has been going for a while, but there are other UK startups attempting to crack the small business pace including Saleminer.com (in beta), and TactileCRM, all with limited success as they face an up hill struggle to get small business off Microsoft apps.