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	<title>Comments on: SpinVox: Why its extinction wouldn&#8217;t matter</title>
	<atom:link href="http://eu.techcrunch.com/2009/08/21/spinvox-why-its-extinction-wouldnt-matter/feed/" rel="self" type="application/rss+xml" />
	<link>http://eu.techcrunch.com/2009/08/21/spinvox-why-its-extinction-wouldnt-matter/</link>
	<description>Tracking European web and mobile start-ups</description>
	<lastBuildDate>Mon, 13 Feb 2012 09:01:36 +0000</lastBuildDate>
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		<title>By: Spinvox In $150 Million Exit To Nuance? Not So fast &#124; Technology Nerd Blog</title>
		<link>http://eu.techcrunch.com/2009/08/21/spinvox-why-its-extinction-wouldnt-matter/comment-page-1/#comment-295787</link>
		<dc:creator>Spinvox In $150 Million Exit To Nuance? Not So fast &#124; Technology Nerd Blog</dc:creator>
		<pubDate>Mon, 14 Dec 2009 20:04:01 +0000</pubDate>
		<guid isPermaLink="false">http://uk.techcrunch.com/?p=9236#comment-295787</guid>
		<description>[...] as we&#8217;ve said in the past, Spinvox&#8217;s demise won&#8217;t matter to the real tech startup [...]</description>
		<content:encoded><![CDATA[<p>[...] as we&#8217;ve said in the past, Spinvox&#8217;s demise won&#8217;t matter to the real tech startup [...]</p>
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		<title>By: Spinvox close to $150 million exit to Nuance? Not so fast</title>
		<link>http://eu.techcrunch.com/2009/08/21/spinvox-why-its-extinction-wouldnt-matter/comment-page-1/#comment-295765</link>
		<dc:creator>Spinvox close to $150 million exit to Nuance? Not so fast</dc:creator>
		<pubDate>Mon, 14 Dec 2009 19:21:21 +0000</pubDate>
		<guid isPermaLink="false">http://uk.techcrunch.com/?p=9236#comment-295765</guid>
		<description>[...] as we&#8217;ve said in the past, Spinvox&#8217;s demise won&#8217;t matter to the real tech startup [...]</description>
		<content:encoded><![CDATA[<p>[...] as we&#8217;ve said in the past, Spinvox&#8217;s demise won&#8217;t matter to the real tech startup [...]</p>
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		<title>By: DiTech?s PhoneTag Now Works Behind Your Company?s Firewall &#124; qface &#38; sowmo sky</title>
		<link>http://eu.techcrunch.com/2009/08/21/spinvox-why-its-extinction-wouldnt-matter/comment-page-1/#comment-282227</link>
		<dc:creator>DiTech?s PhoneTag Now Works Behind Your Company?s Firewall &#124; qface &#38; sowmo sky</dc:creator>
		<pubDate>Wed, 18 Nov 2009 11:12:29 +0000</pubDate>
		<guid isPermaLink="false">http://uk.techcrunch.com/?p=9236#comment-282227</guid>
		<description>[...] that deal with sensitive information (a competitor called Spinvox has been in hot water for using humans to transcribe text that was supposed to be automated, leading to an uproar over privacy [...]</description>
		<content:encoded><![CDATA[<p>[...] that deal with sensitive information (a competitor called Spinvox has been in hot water for using humans to transcribe text that was supposed to be automated, leading to an uproar over privacy [...]</p>
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		<title>By: DiTech’s PhoneTag Now Works Behind Your Company’s Firewall &#124; Yatito! - Your Free Land</title>
		<link>http://eu.techcrunch.com/2009/08/21/spinvox-why-its-extinction-wouldnt-matter/comment-page-1/#comment-282039</link>
		<dc:creator>DiTech’s PhoneTag Now Works Behind Your Company’s Firewall &#124; Yatito! - Your Free Land</dc:creator>
		<pubDate>Tue, 17 Nov 2009 21:11:26 +0000</pubDate>
		<guid isPermaLink="false">http://uk.techcrunch.com/?p=9236#comment-282039</guid>
		<description>[...] that understanding with supportive report (a aspirant called Spinvox has been in prohibited H2O for using humans to register content that was ostensible to be automated, heading to an conflict over [...]</description>
		<content:encoded><![CDATA[<p>[...] that understanding with supportive report (a aspirant called Spinvox has been in prohibited H2O for using humans to register content that was ostensible to be automated, heading to an conflict over [...]</p>
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		<title>By: DiTech&#8217;s PhoneTag Now Works Behind Your Company&#8217;s Firewall</title>
		<link>http://eu.techcrunch.com/2009/08/21/spinvox-why-its-extinction-wouldnt-matter/comment-page-1/#comment-281985</link>
		<dc:creator>DiTech&#8217;s PhoneTag Now Works Behind Your Company&#8217;s Firewall</dc:creator>
		<pubDate>Tue, 17 Nov 2009 18:47:48 +0000</pubDate>
		<guid isPermaLink="false">http://uk.techcrunch.com/?p=9236#comment-281985</guid>
		<description>[...] that deal with sensitive information (a competitor called Spinvox has been in hot water for using humans to transcribe text that was supposed to be automated, leading to an uproar over privacy [...]</description>
		<content:encoded><![CDATA[<p>[...] that deal with sensitive information (a competitor called Spinvox has been in hot water for using humans to transcribe text that was supposed to be automated, leading to an uproar over privacy [...]</p>
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		<title>By: End of the road looms for SpinVox</title>
		<link>http://eu.techcrunch.com/2009/08/21/spinvox-why-its-extinction-wouldnt-matter/comment-page-1/#comment-263027</link>
		<dc:creator>End of the road looms for SpinVox</dc:creator>
		<pubDate>Mon, 14 Sep 2009 21:20:25 +0000</pubDate>
		<guid isPermaLink="false">http://uk.techcrunch.com/?p=9236#comment-263027</guid>
		<description>[...] Mike Butcher’s report in TechCrunch Europe (“…if Spinvox does indeed go nowhere at least it won’t affect the startup market &#8211; well, too much.”) and Charles Arthur’s in The Guardian (“…The question now is [...]</description>
		<content:encoded><![CDATA[<p>[...] Mike Butcher’s report in TechCrunch Europe (“…if Spinvox does indeed go nowhere at least it won’t affect the startup market &#8211; well, too much.”) and Charles Arthur’s in The Guardian (“…The question now is [...]</p>
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		<title>By: Investor writes Spinvox down by 90%, says it&#8217;s for sale</title>
		<link>http://eu.techcrunch.com/2009/08/21/spinvox-why-its-extinction-wouldnt-matter/comment-page-1/#comment-262539</link>
		<dc:creator>Investor writes Spinvox down by 90%, says it&#8217;s for sale</dc:creator>
		<pubDate>Fri, 11 Sep 2009 16:22:51 +0000</pubDate>
		<guid isPermaLink="false">http://uk.techcrunch.com/?p=9236#comment-262539</guid>
		<description>[...] SimulScribe deal with Ditech Networks. Then again, if Spinvox does indeed go nowhere at least it won&#8217;t affect the startup market &#8211; well, too much.  Tweet ThisTipSHARETHIS.addEntry({ title: &quot;Investor writes Spinvox down by [...]</description>
		<content:encoded><![CDATA[<p>[...] SimulScribe deal with Ditech Networks. Then again, if Spinvox does indeed go nowhere at least it won&#8217;t affect the startup market &#8211; well, too much.  Tweet ThisTipSHARETHIS.addEntry({ title: &quot;Investor writes Spinvox down by [...]</p>
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		<title>By: azeem</title>
		<link>http://eu.techcrunch.com/2009/08/21/spinvox-why-its-extinction-wouldnt-matter/comment-page-1/#comment-254245</link>
		<dc:creator>azeem</dc:creator>
		<pubDate>Sun, 23 Aug 2009 21:09:04 +0000</pubDate>
		<guid isPermaLink="false">http://uk.techcrunch.com/?p=9236#comment-254245</guid>
		<description>Hey Mike

I think Spinvox actually raised money like a combo of an old dotcom and an old business--because they let shareholders cash out during susequent rounds. (Although Spotrunner has a rather interesting take on this ;))

If you run the numbers of Spinvox, based on the leaked accounts in today&#039;s Sunday times, it is hard to maek the numbers add up:

Either
A: Spinvox has raised less money than we commonly believe
B. Spinvox did its &#039;emergency&#039; funding round while still having £10ms in the kitty, so not emergency at all
C. Spinvox was actually running out of money and doing so because much of the later money it had raised had gone to paying out earlier shareholders for tranches of their holding (a classic play by early investors/founders bringing on wads of dumb money). 

It it, sadly, turning out not to be posterchild of European tech success....</description>
		<content:encoded><![CDATA[<p>Hey Mike</p>
<p>I think Spinvox actually raised money like a combo of an old dotcom and an old business&#8211;because they let shareholders cash out during susequent rounds. (Although Spotrunner has a rather interesting take on this <img src='http://eu.techcrunch.com/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /> )</p>
<p>If you run the numbers of Spinvox, based on the leaked accounts in today&#8217;s Sunday times, it is hard to maek the numbers add up:</p>
<p>Either<br />
A: Spinvox has raised less money than we commonly believe<br />
B. Spinvox did its &#8216;emergency&#8217; funding round while still having £10ms in the kitty, so not emergency at all<br />
C. Spinvox was actually running out of money and doing so because much of the later money it had raised had gone to paying out earlier shareholders for tranches of their holding (a classic play by early investors/founders bringing on wads of dumb money). </p>
<p>It it, sadly, turning out not to be posterchild of European tech success&#8230;.</p>
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		<title>By: CE</title>
		<link>http://eu.techcrunch.com/2009/08/21/spinvox-why-its-extinction-wouldnt-matter/comment-page-1/#comment-253341</link>
		<dc:creator>CE</dc:creator>
		<pubDate>Fri, 21 Aug 2009 17:43:00 +0000</pubDate>
		<guid isPermaLink="false">http://uk.techcrunch.com/?p=9236#comment-253341</guid>
		<description>... and worse!

&quot;SpinVox: £30m debt due by Christmas&quot;

http://www.theregister.co.uk/2009/08/21/spinvox_debt/</description>
		<content:encoded><![CDATA[<p>&#8230; and worse!</p>
<p>&#8220;SpinVox: £30m debt due by Christmas&#8221;</p>
<p><a href="http://www.theregister.co.uk/2009/08/21/spinvox_debt/" rel="nofollow">http://www.theregister.co.uk/2009/08/21/spinvox_debt/</a></p>
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		<title>By: anon</title>
		<link>http://eu.techcrunch.com/2009/08/21/spinvox-why-its-extinction-wouldnt-matter/comment-page-1/#comment-253340</link>
		<dc:creator>anon</dc:creator>
		<pubDate>Fri, 21 Aug 2009 17:36:19 +0000</pubDate>
		<guid isPermaLink="false">http://uk.techcrunch.com/?p=9236#comment-253340</guid>
		<description>Seems the news just gets worse - SpinVox sued for patent infringement:

http://www.phoneplusmag.com/hotnews/cisco--avaya-sued-visual-voicemail-patent.html</description>
		<content:encoded><![CDATA[<p>Seems the news just gets worse &#8211; SpinVox sued for patent infringement:</p>
<p><a href="http://www.phoneplusmag.com/hotnews/cisco--avaya-sued-visual-voicemail-patent.html" rel="nofollow">http://www.phoneplusmag.com/hotnews/cisco&#8211;avaya-sued-visual-voicemail-patent.html</a></p>
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		<title>By: Angus Fox</title>
		<link>http://eu.techcrunch.com/2009/08/21/spinvox-why-its-extinction-wouldnt-matter/comment-page-1/#comment-253248</link>
		<dc:creator>Angus Fox</dc:creator>
		<pubDate>Fri, 21 Aug 2009 13:36:56 +0000</pubDate>
		<guid isPermaLink="false">http://uk.techcrunch.com/?p=9236#comment-253248</guid>
		<description>I like the characterisation of Spinvox as a dot com. Amazon, ebay, paypal and skype are dot coms. 

I note the concept that VC&#039;s are investing in bigger funding rounds with less risk with horror. Without VC&#039;s taking risk in Europe we will get nowhere. Caution is a poor excuse for lack of ability in my judgement.

Im a spinvox user who couldnt care less how it works, just like that it does.</description>
		<content:encoded><![CDATA[<p>I like the characterisation of Spinvox as a dot com. Amazon, ebay, paypal and skype are dot coms. </p>
<p>I note the concept that VC&#8217;s are investing in bigger funding rounds with less risk with horror. Without VC&#8217;s taking risk in Europe we will get nowhere. Caution is a poor excuse for lack of ability in my judgement.</p>
<p>Im a spinvox user who couldnt care less how it works, just like that it does.</p>
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		<title>By: Iqbal</title>
		<link>http://eu.techcrunch.com/2009/08/21/spinvox-why-its-extinction-wouldnt-matter/comment-page-1/#comment-253241</link>
		<dc:creator>Iqbal</dc:creator>
		<pubDate>Fri, 21 Aug 2009 13:19:49 +0000</pubDate>
		<guid isPermaLink="false">http://uk.techcrunch.com/?p=9236#comment-253241</guid>
		<description>Spinvox was such an obvious non-starter it fails me to see how they got funding. Did anyone use it, I did, back in 2004, and it was a pain to setup. How many people know how to change their voicemail/sms service provider number on the phone.

Whether they did the translation manually or not is irrelevant, since the Internet is all about sourcing low cost labour to do intensive tasks which we cannot automate. If spinvox did that great, isn&#039;t that what alot of companies using mturk are doing.

Losing spinvox is not a biggie, who uses it, and even if it does close it does not say anything about the UK startup scene. VC&#039;s backing for startups should be avoided like the plague anyhow, there exit cycles and returns they want are so much longer and larger.

I recently met a knowledgeable VC who mentioned all startups should be looking for a 20-40 million exit, even in the US, since industry is moving so quick now, people /users get bored and jump ship, hence you need to re-cycle....and fast. 

The VC model is broken, and they know it, they have increased the size of their funds, since the get more management fees, but companies which have real revenue to justify those huge valuations do not exist (lets not talk about facebook, twitter), and hence exits do not exist. The VC&#039;s know this, and slowly you will see their model start to change.

Kudos to the pro-founders and TAG who see this.

Iqbal</description>
		<content:encoded><![CDATA[<p>Spinvox was such an obvious non-starter it fails me to see how they got funding. Did anyone use it, I did, back in 2004, and it was a pain to setup. How many people know how to change their voicemail/sms service provider number on the phone.</p>
<p>Whether they did the translation manually or not is irrelevant, since the Internet is all about sourcing low cost labour to do intensive tasks which we cannot automate. If spinvox did that great, isn&#8217;t that what alot of companies using mturk are doing.</p>
<p>Losing spinvox is not a biggie, who uses it, and even if it does close it does not say anything about the UK startup scene. VC&#8217;s backing for startups should be avoided like the plague anyhow, there exit cycles and returns they want are so much longer and larger.</p>
<p>I recently met a knowledgeable VC who mentioned all startups should be looking for a 20-40 million exit, even in the US, since industry is moving so quick now, people /users get bored and jump ship, hence you need to re-cycle&#8230;.and fast. </p>
<p>The VC model is broken, and they know it, they have increased the size of their funds, since the get more management fees, but companies which have real revenue to justify those huge valuations do not exist (lets not talk about facebook, twitter), and hence exits do not exist. The VC&#8217;s know this, and slowly you will see their model start to change.</p>
<p>Kudos to the pro-founders and TAG who see this.</p>
<p>Iqbal</p>
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		<title>By: Inma Martinez</title>
		<link>http://eu.techcrunch.com/2009/08/21/spinvox-why-its-extinction-wouldnt-matter/comment-page-1/#comment-253232</link>
		<dc:creator>Inma Martinez</dc:creator>
		<pubDate>Fri, 21 Aug 2009 12:48:49 +0000</pubDate>
		<guid isPermaLink="false">http://uk.techcrunch.com/?p=9236#comment-253232</guid>
		<description>As the SpinVoxGate continues, and the multiplicity of its &quot;mistakes&quot; goes on being exhibited by the media - heralded by TC&#039;s editorial staff, The Register and others, I don&#039;t think the situation is to blame its investors and label them &quot;Dumb money&quot;. It&#039;d be good that whomever provided such quote to TC would publicly disclose their identity if the term is so &quot;standard&quot;. It is pretty dumb actually to diss some of your LLPs. Maybe whomever uttered this cavalier comment is still raising their fund and Goldman and other supposedly dumb money holders declined to invest. 

The baseline of the now almost broken SpinVox record is this: 

(a) The company has failed miserably to release information to the press addressing the concerns that some actions derived (CFOs jumping ship, inability to appoint new ones, superstar non-execs joining from the top of the industry mysteriously defecting just 60 days later, declarations to media from ex-employees that challenge the company&#039;s technology, etc.). Instead of honestly keeping a working and collaborative relationship with the press, the company has forced journalists to become chasing hounds that - very pissed off in most cases, have relentlessly unveiled everything that was wrong and more. Huge mistake. As a CEO of a failing ship that last thing you do is run from those who are holding you accountable.

(b) The end user did not give a monkey if translating robots or humans did the transcripts. What concerned all of us - me included, as a SpinVox customer - was to receive messages that began to make less and less coherence. What concerned the industry was how the devil the company was going to scale up to the operator pipeline that it had signed on. Maybe more costly humans? How about A-level students? They seem to be doing pretty well answering the NHS SwineFlu hotline (are you as horrified as me?)

(c) SpinVox is not going to have a negative effect on the startup and venture funding European scene because its demise has occurred almost at the same time when another &quot;dumb money??&quot; backed business (Blyk) has had to face the MVNO leasing network music and transfer its business to the networks. In Blyk&#039;s case at least they can keep a very high-held head: they did what they promised to do and more. It is just that the ad-funded model is not enough to keep operations. Dumb or smart money, bad investments happen to everyone - hey, we still need to see the end of FB and Twitter and where all of that takes their current investors.

Is there a lesson in the SpinVox saga?

Know how to innovate your business if your technology fails to scale and for Chrissake, do not attempt to dodge the media because they will get you out of the White House Mr. President</description>
		<content:encoded><![CDATA[<p>As the SpinVoxGate continues, and the multiplicity of its &#8220;mistakes&#8221; goes on being exhibited by the media &#8211; heralded by TC&#8217;s editorial staff, The Register and others, I don&#8217;t think the situation is to blame its investors and label them &#8220;Dumb money&#8221;. It&#8217;d be good that whomever provided such quote to TC would publicly disclose their identity if the term is so &#8220;standard&#8221;. It is pretty dumb actually to diss some of your LLPs. Maybe whomever uttered this cavalier comment is still raising their fund and Goldman and other supposedly dumb money holders declined to invest. </p>
<p>The baseline of the now almost broken SpinVox record is this: </p>
<p>(a) The company has failed miserably to release information to the press addressing the concerns that some actions derived (CFOs jumping ship, inability to appoint new ones, superstar non-execs joining from the top of the industry mysteriously defecting just 60 days later, declarations to media from ex-employees that challenge the company&#8217;s technology, etc.). Instead of honestly keeping a working and collaborative relationship with the press, the company has forced journalists to become chasing hounds that &#8211; very pissed off in most cases, have relentlessly unveiled everything that was wrong and more. Huge mistake. As a CEO of a failing ship that last thing you do is run from those who are holding you accountable.</p>
<p>(b) The end user did not give a monkey if translating robots or humans did the transcripts. What concerned all of us &#8211; me included, as a SpinVox customer &#8211; was to receive messages that began to make less and less coherence. What concerned the industry was how the devil the company was going to scale up to the operator pipeline that it had signed on. Maybe more costly humans? How about A-level students? They seem to be doing pretty well answering the NHS SwineFlu hotline (are you as horrified as me?)</p>
<p>(c) SpinVox is not going to have a negative effect on the startup and venture funding European scene because its demise has occurred almost at the same time when another &#8220;dumb money??&#8221; backed business (Blyk) has had to face the MVNO leasing network music and transfer its business to the networks. In Blyk&#8217;s case at least they can keep a very high-held head: they did what they promised to do and more. It is just that the ad-funded model is not enough to keep operations. Dumb or smart money, bad investments happen to everyone &#8211; hey, we still need to see the end of FB and Twitter and where all of that takes their current investors.</p>
<p>Is there a lesson in the SpinVox saga?</p>
<p>Know how to innovate your business if your technology fails to scale and for Chrissake, do not attempt to dodge the media because they will get you out of the White House Mr. President</p>
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		<title>By: CE</title>
		<link>http://eu.techcrunch.com/2009/08/21/spinvox-why-its-extinction-wouldnt-matter/comment-page-1/#comment-253216</link>
		<dc:creator>CE</dc:creator>
		<pubDate>Fri, 21 Aug 2009 11:42:11 +0000</pubDate>
		<guid isPermaLink="false">http://uk.techcrunch.com/?p=9236#comment-253216</guid>
		<description>Mike:
Again, an excellent piece.
One suggestion: as TechCrunch Europe is quickly becoming (or is now) the &quot;go to&quot; source of info on the European tech scene, I think it may be time to distinguish between the &quot;news&quot; articles (e.g., product announcements, funding news, etc.) and &quot;editorial&quot; pieces (opinion pieces such as this).
This is not a criticism, but I think that it might help clarify into which category each article falls.</description>
		<content:encoded><![CDATA[<p>Mike:<br />
Again, an excellent piece.<br />
One suggestion: as TechCrunch Europe is quickly becoming (or is now) the &#8220;go to&#8221; source of info on the European tech scene, I think it may be time to distinguish between the &#8220;news&#8221; articles (e.g., product announcements, funding news, etc.) and &#8220;editorial&#8221; pieces (opinion pieces such as this).<br />
This is not a criticism, but I think that it might help clarify into which category each article falls.</p>
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		<title>By: Rob Wilmot</title>
		<link>http://eu.techcrunch.com/2009/08/21/spinvox-why-its-extinction-wouldnt-matter/comment-page-1/#comment-253205</link>
		<dc:creator>Rob Wilmot</dc:creator>
		<pubDate>Fri, 21 Aug 2009 11:12:51 +0000</pubDate>
		<guid isPermaLink="false">http://uk.techcrunch.com/?p=9236#comment-253205</guid>
		<description>Your point is well made. I really don&#039;t get what the big deal is about this technology. At least they have changed there model though to be a service provider B2B rather than continuing with the B2C model they began with (though B2C subscriptions was probably how they snagged the ‘dumb money’). Also, though this does feel like a Dot.com dinosaur, there are some others getting a renaissance - such as unified messaging for instance.</description>
		<content:encoded><![CDATA[<p>Your point is well made. I really don&#8217;t get what the big deal is about this technology. At least they have changed there model though to be a service provider B2B rather than continuing with the B2C model they began with (though B2C subscriptions was probably how they snagged the ‘dumb money’). Also, though this does feel like a Dot.com dinosaur, there are some others getting a renaissance &#8211; such as unified messaging for instance.</p>
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		<title>By: Peter C</title>
		<link>http://eu.techcrunch.com/2009/08/21/spinvox-why-its-extinction-wouldnt-matter/comment-page-1/#comment-253189</link>
		<dc:creator>Peter C</dc:creator>
		<pubDate>Fri, 21 Aug 2009 10:41:54 +0000</pubDate>
		<guid isPermaLink="false">http://uk.techcrunch.com/?p=9236#comment-253189</guid>
		<description>Didn&#039;t spinvox raise a lot of its money from angels?</description>
		<content:encoded><![CDATA[<p>Didn&#8217;t spinvox raise a lot of its money from angels?</p>
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