Comments on: Fizzback secures £1.6M in second round funding http://eu.techcrunch.com/2009/10/15/fizzback-secures-1-6m-in-second-round-funding/ Tracking European web and mobile start-ups Tue, 14 Feb 2012 01:18:52 +0000 hourly 1 By: Facebook App Developer http://eu.techcrunch.com/2009/10/15/fizzback-secures-1-6m-in-second-round-funding/comment-page-1/#comment-559100 Facebook App Developer Mon, 31 Oct 2011 07:52:00 +0000 http://uk.techcrunch.com/?p=11842#comment-559100 this time fizzback on top but something is shaky out there this time fizzback on top but something is shaky out there

]]> By: robin klein http://eu.techcrunch.com/2009/10/15/fizzback-secures-1-6m-in-second-round-funding/comment-page-1/#comment-271324 robin klein Thu, 15 Oct 2009 11:49:52 +0000 http://uk.techcrunch.com/?p=11842#comment-271324 Mike Fizzback is one well worth watching. I wrote about it back in January. http://the-accelerator.blogspot.com/2009/01/strong-momentum-for-fizzback.html Its not strictly a CRM company. Rather a 'Point of experience' feedback service - using all available channels - SMS, email, voice. Sophisticated NLP interprets customers messages and presents them to the Service Provider/Retailer in an organised fashion enabling operational intervention. Mike
Fizzback is one well worth watching. I wrote about it back in January.
http://the-accelerator.blogspot.com/2009/01/strong-momentum-for-fizzback.html

Its not strictly a CRM company. Rather a ‘Point of experience’ feedback service – using all available channels – SMS, email, voice.
Sophisticated NLP interprets customers messages and presents them to the Service Provider/Retailer in an organised fashion enabling operational intervention.

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